Frequently Asked Questions
How do I buy a phone?
Browse phones, add to cart or Buy Now, then checkout with COD or QR. For QR, pay at least the minimum amount shown and wait for seller/admin verification.
How do I sell my phone?
Register, apply to become a seller from your dashboard, upload your payment QR, then list the phone with photos and price (and optional min QR amount).
How does exchange work?
Seller/admin marks a listing “Open for exchange” and writes requirements. You open that product, tap Propose exchange, enter your phone details and photos. The lister and admin get a notification. No commission on pure exchange deals as per platform terms.
What payment methods are accepted?
Cash on Delivery (COD) and QR payment where the listing allows. QR uses the seller’s or admin’s QR code.
How does repair tracking work?
Book a repair with pickup address. Admin updates status and can share live GPS on the way. Use Track with your name/mobile/email or the email link.
Seller commission?
Platform commission (typically 8%) applies on successful seller-listed sales. Pay via Admin QR from the seller dashboard. No commission on admin inventory or pure exchanges as configured.
Where is Mobile Clinic based?
Urlabari, Morang, Nepal — serving local pickup, delivery and repair coordination.